#2movers yelp full

We are committed to finding a resolution that meets your needs and ensures your trust in Grizzly Moving.

If there's anything we can do to address the situation or if you would like us to revisit your moving costs, please do not hesitate to reach out to us directly at 84. We would like to make amends for your less-than-ideal experience. Your satisfaction is of the utmost importance to us. This is not the level of service we aim to provide, and we are actively working to address this internally to prevent such situations in the future.

#2movers yelp full

Regarding the communication breakdown and the delay in response, we take full responsibility. We value your insights, as they help us improve our services and ensure that future customers do not encounter similar issues. Your feedback about the speed of the movers, excessive wrapping, and the lack of on-site estimates is duly noted. We understand how frustrating this must have been for you. We're truly sorry for the discrepancies between the estimated and actual moving costs. Our goal is to provide every customer with a seamless and transparent moving experience, and we understand that we fell short of meeting your expectations. We sincerely appreciate you taking the time to share your experience with us, and we deeply apologize for any inconvenience you faced during your recent move with Grizzly Moving.

But this moving experience is not something I am happy with, and I don't feel that I got the respects I should have had as a customer. I am not a picky person, I usually gave out positive reviews for the services I received. I also expressed my dissatisfaction over the online survey, and they replied me that someone will contact me within 7 business days. This is definitely a big surprise for me.ġ) The movers are not the fastest workers for sure.Ģ) They spent a lot of time wrapping things, and over wrapped a lot of items including some smaller items like a few outdoor folding chairs I bought from Costco.ģ) They don't do on-site estimate, only online estimate, but the fact that the estimation differs so much from the real moving cost is something buyers be aware of.Ĥ) I expressed my disappointment of such a discrepancy to movers, and they told me that the customers service will take care of my case. He did an estimate for me online for about 4 hour job with 2 movers, and an estimation about $500-$600 total.Ģ movers came on time at moving day, and eventually they spent 9.5 hours to do the moving, including 1.5 hours of overtime. I called Grizzly and discussed my move with Jade. The rest of the stuff are all small items which I put into about 20 boxes before mover came. It is a pretty simple move, I don't have much stuff, only 3 beds which needs disassemble and reassemble Washer and dryer, which I disconnected 3 computer desks and an exercise machine which I disassembled myself before move and reassembled myself after move.

Grizzly Moving helped me to move from my rental house to my own house which is about 20 minutes away at the end of June.