Install dropbox install#

This gave the call 30 seconds complete, which seemed to be enough. I found the call inside input_module_dropbox.py and updated it from timeout=None to timeout=30.0, as below. :param timeout: (optional) How long to wait for the server to send data before giving up, as a float, or a (connect timeout, read timeout) tuple. I found that this 5.0 was the default, as defined in /splunk-app-dropbox/bin/splunk_app_dropbox/modinput_wrapper/base_modinput.py Checking the DEBUG logs from the TA showed the following ConnectionError.ĬonnectionError: HTTPSConnectionPool(host='', port=443): Max retries exceeded with url: /2/team_log/get_events (Caused by ReadTimeoutError('HTTPSConnectionPool(host='', port=443): Read timed out. While confirming that the API worked via Postman, I noted that it took a significant amount of time for the call to return.

Install dropbox install#

This issue in our install was a timeout waiting for data to return from the Dropbox API. Is there any way to increase the timeout value? I have checked all the obvious things, firewall shows allowed traffic to dropbox api Running the query with postman returns results as expected (1.15 MB response)

Thanks,getting the following error after installing v2 of the app: Retrying (Retry(total=1, connect=None, read=None, redirect=None)) after connection broken by 'ReadTimeoutError('HTTPSConnectionPool(host='', port=443): Read timed out. Is there a way to increase/remove the timeout value? (read timeout=5.0)',)': /2/team_log/get_events/continueĬonfirmed connectivity and that my token is working by running a query to, receiving a response as expected (size is 1.15MB) Getting the following errors after installing v2 of the dropbox app Retrying (Retry(total=1, connect=None, read=None, redirect=None)) after connection broken by 'ReadTimeoutError('HTTPSConnectionPool(host='', port=443): Read timed out.